A message to our customers.
As the Covid-19 virus (Coronavirus) continues to evolve, we at ST Insurance want to let you know that we are closely monitoring the situation, and want to share with you how we are responding to support our staff and customers.
Update May 28, 2020
We are now open for walk-in customers!
Please note that although we are open to the public, we have made some changes to how we will be operating.
Please adhere to these standards:
- Maximum of 4 customers in the office at any one time, and 2 people per transaction.
We ask that everyone else in the party please wait outside.
- When you come in, please wait at the entrance and someone will direct you to a desk.
- Please use the Hand Sanitizer which is located at the entrance before being seated.
** If you are experiencing any symptoms related to Covid-19, we ask that you call or email us and we will assist you over the phone. We are still able to do renewals, cancellations, storage policies and most ICBC transactions over the phone and email or fax.
Please be considerate and comply with all rules and regulations as suggested by Health Authorities.
Our customers' safety and security will be of utmost importance, and everything we do will revolve around our values and our commitment to be compassionate, considerate, kind and inclusive of everyone.
Thank you for your continued support as we work through these challenging times together.
President, ST Insurance Agency Ltd.
STay covered, STay safe.