A message to our customers.
As the Covid-19 virus (Coronavirus) continues to evolve, we at ST Insurance want to let you know that we are closely monitoring the situation, and want to share with you how we are responding to support our staff and customers.
In an effort to 'flatten the curve', ST Insurance Agency has closed its doors to all walk-in traffic until further notice, effective Thursday March 19th, 2020.
Despite the closure, we will still remain open to service your insurance needs via phone and email for certain ICBC Autoplan transactions, and all other types of personal and business insurance.
Please call us at 604-942-6188 for these ICBC transaction types:
Temporary Operating Permits
We appreciate you patience as call volumes may be significantly higher during these times.
There are 2 payment options for ICBC at this time.
- Credit Card (Visa, Mastercard and American Express)
- Payment plan, provided it's already been set up previously
Document signatures will be accepted electronically and policy documents may be emailed to the client. Any required decals will be mailed to them once the transaction is complete. Please note that ICBC has informed the police that decals not displayed will not incur any penalties at this time.
Our customers' safety and security will be of utmost importance, and everything we do will revolve around our values and our commitment to be compassionate, considerate, kind and inclusive of everyone.
Thank you for your continued support as we work through these challenging times together.
President, ST Insurance Agency Ltd.
STay covered, STay safe.